Legal Notice & Terms of Use

Legal notices and general conditions of use

Madrid Discovery offers through its website (hereinafter, “site”), the development and sale of tailor-made experiences in the cities of Madrid, Toledo, Segovia as well as in the main cities from Spain.

These General Terms and Conditions of Use (“GTU”) are intended to apply exclusively between the Madrid Discovery site and all persons wishing to access the site and/or use the services offered from the site (hereinafter, ” the user “). All uses of the services offered via the Site automatically entail the application of these T&Cs. We invite you to read them carefully in order to become familiar with them.

We inform you that the provisions of these T&Cs are likely to be modified due to legislative and/or regulatory developments, without Madrid Discovery being held liable. The modifications will take effect when they are published on the site (unless otherwise indicated), to find out the date of the last update, we invite you to go to the bottom of this page. The latest, updated version will be available to everyone and permanently accessible on the site, by clicking on the “Legal notices & CGU” link at the bottom of the page in the footer.

1 - Legal notices

1.1. The Site is published by the company MNT Upscale S.L (Limited Liability Company). Address: Calle Polvoranca 7, 28911 Leganes Madrid

1.2. The Site is hosted by OVH. Anonimous society. Address: 2 rue Kellermann – BP 80157 59053 ROUBAIX CEDEX 1

2 - Definition of terms used

site : means the website of the company MNT Upscale S.L.

user : any Internet user who browses the site.

services: refers to all the services offered by Madrid Discovery, namely private experiences.

prospect : any Internet user who browses the site with a view to booking a visit.

customer : any Internet user who, after accessing the site, (i) subscribes to the newsletter, and/or (ii) requests a quote, and/or (iii) accepts a proposal for travel services received from Madrid Discovery.

3 - Use of the Madrid Discovery website

The Madrid Discovery site is accessible free of charge from anywhere by any user with internet access. All costs incurred by the user to access the services remain at his expense. Similarly, Madrid Discovery cannot be held responsible for any internet connection problem attributable to any equipment and/or operator used by the user. From the site, users have access to the following information and/or services:

  • A range of varied experiences (private / group) focusing on the city of Madrid and its surroundings.
  • Detailed information on the various services offered by Madrid Discovery (free access to all Internet users).

4 - Warranty and Liability

Madrid Discovery will make its best efforts to allow access to the site 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond the control of Madrid Discovery and subject to any breakdowns and necessary maintenance interventions. to the proper functioning of the site.

Indeed, for the proper management of the site, Madrid Discovery may at any time:

  • Suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site.
  • Delete any information that could disrupt the operation of the site or conflict with applicable regulations.
  • Suspend the site in order to make updates.

Madrid Discovery cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the site or to one of its functionalities. The site connection equipment remains the responsibility of the user, who must take all appropriate measures to protect his equipment as well as his own data, in particular in the event of viral attacks via the Internet. Madrid Discovery cannot be held liable, the user remaining solely responsible for the websites and data consulted.

5 - General obligations of the user of the Madrid Discovery site

The user undertakes to use the site in accordance with the provisions of these T&Cs, public order and good morals, in compliance with intellectual property rights and image rights. Failing to comply with these provisions, Madrid Discovery may hold the user liable. By using the Services, you represent and warrant that (a) all information you provide is true and accurate; (b) you will maintain the accuracy of such information; (c) your use of the Services does not violate any applicable law or regulation.

6 - Intellectual property

All content and materials displayed on the site, such as text, graphics, videos, audiovisual works, logos, photographs, icons, images, audio clips and software, are the property of Madrid Discovery.

These contents and materials are protected by the copyright laws in force in Spain and the applicable international laws. The content and materials present on the site, operated, licensed or controlled by Madrid Discovery may not be copied. Modification or use of the content or material for any other purpose would violate Madrid Discovery’s intellectual property rights.

Such content and materials may not be distributed, republished, downloaded or transmitted in any way, without the prior written permission of Madrid Discovery.

Madrid Discovery is the property of MNT Upscale S.L. Unauthorized use of this Mark is prohibited by law. Nothing in the Service or the T&Cs should be construed as granting, by implication, or otherwise, any license or right to use any trademark displayed on this Service without Madrid Discovery’s prior written permission specific for each use.

7 - Collection of personal data

To find out more about the collection and processing of personal data about you as well as our use of cookies, please refer to our privacy policy.

8 - Applicable law and competent court

These Terms are subject to Spanish law. Any dispute relating to their interpretation and/or execution is subject to the Spanish courts.

9 - Contact us

If you wish to contact us, including if you have any complaint, you can send an email via our email address or by completing the contact form on our website.

Last update: 01/09/23